Question 1

What are your office hours?

Accepted Answer

During the academic year, NCMC is staffed M-F from 9am to 7pm.During the summer, NCMC is open M-Thu from 9am to 7pm.If you would like to meet with a particular staff member, please call (413) 585-0001 ahead of time to schedule a meeting.For information about our academic calendar, click here.

Question 2

What ages do you serve?

Accepted Answer

All ages! We have group classes for infants and toddlers with their caregivers, children’s programs, teen classes, mixed age ensembles, and programs for senior citizens. Private lessons are available for ages 6+ on most instruments; ages 4+ for the Suzuki program.

Question 3

Is NCMC accessible via public transportation?

Accepted Answer

Yes. Located on South Street, just a few blocks from the bus stop at Pulaski Park, NCMC is accessible via several PVTA bus routes.

Question 4

Is NCMC handicap-accessible?

Accepted Answer

Yes, we are. We have designated parking in our lot, as well as two wheelchair lifts that grant access to all three floors of our facility. 
There are handicap push buttons for opening the doors of our entrance vestibule.

People in wheelchairs will need assistance to use our lifts, as the lift door is not automatic and must be held open while people roll onto the lift platform. You may contact a member of our staff for assistance.

Question 5

Where should I park when visiting NCMC?

Accepted Answer

NCMC has a private adjacent lot behind its building with ample parking. In the rare instance when the lot is full, visitors may park on surrounding streets where signage permits. We ask that visitors park in this lot only while visiting NCMC.

Question 6

Does NCMC rent or sell instruments?

Accepted Answer

NCMC does not rent or sell instruments, but we can direct you to a number of local businesses that do.

Question 7

If I am enrolled as a student, may I practice in a free space?

Accepted Answer

Certain studios will gladly be offered to registered students who would like to practice during weekday morning and early afternoon hours. It becomes more difficult to offer studios for this purpose during NCMC’s busier hours afternoons and evenings, but we are happy to accommodate whenever possible. Weekends are not possible. Always call ahead to inquire about studio availability.

Question 8

Can I observe a class before signing up?

Accepted Answer

If you would like to observe a class, please contact the Registrar to obtain permission from that program’s teacher.

Question 9

Does NCMC provide the sheet music for lessons and classes?

Accepted Answer

With a few exceptions, students are responsible for all sheet music and other materials needed for your private lessons or classes.

Question 10

Does NCMC provide accompanists for student recitals?

Accepted Answer

An accompanist is provided by NCMC for certain group classes and special events. However, students needing an accompanist at their teacher’s studio recital will be asked to contribute toward their fee.

Question 11

Is NCMC smoke-free?

Accepted Answer

Yes, NCMC is a smoke-free facility. Please do not smoke on the premises.

Frequently asked questions